Boring Stuff

Privacy Policy for Lost Way

Effective Date: 12/25/2024

Welcome to Lost Way ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.lostway.online  (the "Website"), or use our services. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or interact with our Website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via Shopify Payments or third-party processors)

b. Non-Personal Information

We may collect non-personal data such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver targeted advertisements. For more details, see the "Cookies and Tracking" section below.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations, updates, and promotional emails

  • Improve our Website’s functionality and user experience

  • Detect and prevent fraudulent transactions

  • Comply with legal obligations

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

a. Service Providers

We use trusted third-party providers, including Shopify, to operate our store and process payments. These providers are contractually obligated to protect your information.

b. Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights and property

  • Prevent fraudulent or unlawful activities

c. Advertising and Analytics Partners

We may share non-personal information with advertising and analytics providers to better understand our audience and deliver relevant ads.

4. Cookies and Tracking

Cookies are small data files stored on your device. We use cookies to:

  • Remember your preferences

  • Analyze site performance

  • Deliver personalized advertisements

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our Website.

5. Your Rights

If you are a resident of the United States, you have the following rights:

a. Access and Correction

You can request access to your personal information and ask for corrections if necessary.

b. Deletion

You can request the deletion of your personal information, subject to legal and contractual obligations.

c. Opt-Out

You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any email. You can also opt-out of targeted advertising by adjusting your browser or device settings.

To exercise these rights, contact us at info@lostway.online.

6. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Lost Way
Email: info@lostway.com

By using our Website, you acknowledge that you have read and understand this Privacy Policy.